24 hour emergency contact information

In the event of an accident or illness resulting in hospitalisation whilst working for and on behalf of the EPI Group, please contact CHUBB Personal Accident and Travel Assistance Services immediately on:

+44 (0)203 538 7228

Where possible, the traveller should contact CHUBB before any costs are incurred.

After calling the CHUBB helpline, please contact the EPI Group Duty Manager on:

+44 (0) 8702 40 66 99

This is a 24-hour number, which will be answered by the Duty Operations Manager. EPI will then help with the next steps in conjunction with the contractor, client, insurance broker and CHUBB, as appropriate.

The following information will need to be provided to the CHUBB Assistance Services agent who handles the call:

  1. Policy Number UKBBBC85223
  2. Your full name
  3. Your company name (EPI Group)
  4. Your current location and phone numbers
  5. The name of the Hospital and the Doctor and their phone numbers
  6. Your condition: symptoms, dates, diagnosis (if known)
  7. An alternative contact

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